Pre-Arrival Checklist

Things to Know Before Arrival

We ask that our Guests arrive at least 20 minutes prior to their scheduled appointment time.  This allows you time to park, check-in, shower and get to your appointment On Time.  Signs are posted to help guide you from Avondale Road.  GPS is not always correct, Please follow Directions from your Email Confirmations or Website page Contact Us. 

Please keep in mind that our lockers are out of commission in order to provide the safest experience for our guests. Please store all valuables in a safe place before arrival to avoid risk of losing items.

Our reservation software may adjust your appointment time to accommodate a full schedule.  Should this occur, an email will be sent to confirm.  Please Call the Spa if this does not work with your schedule.

We have Limited Parking. Carpooling is appreciated whenever possible due to our Limited Parking space. Please park in designated areas, taking One Parking Space per Car.  Trucks and SUV’s, PLEASE use our parallel parking south facing for overflow.  You will need to circle the parking lot and Park facing the Exit. 




At this time we cannot permit any guests to bring in outside food or beverage. We will have select items available for purchase upon arrival.

Due to covid precautions we are not able to schedule groups larger than 4. Groups of 4 are scheduled only during the week and at very specific times. Please Arrive 30 minutes before your scheduled appointment time.  This time allows you all to check in promptly, shower and arrive to your appointment On Time. We ask that you carpool whenever possible as Parking is Limited. Shoji is a place of ZEN and ask everyone, especially groups, to respect our Quiet Enjoyment Policy for the sake of everyone’s Experience.  There is an Automatic Gratuity of 20% for All Groups.

Our goal here at Shoji is to create a Zen and relaxing experience for All Guests.  You have taken the time out of your day to Escape and we want you to Unplug & Enjoy your moment of Self Care or with your Partner.  We ask that you please speak at lower volume when in the tub and around all spa areas.
To respect all guests, we ask that you please refrain from playing any music in
your private tub house (NO MUSIC) or the communal cedar sauna.  Take in the Sounds of Nature, your rolling hot tub and the quiet time away from your daily stresses!

Must be 18+ to protect the privacy of our guests.

Thank you for keeping our facilities smoke free for our team and guests enjoyment and for the protection of the National Forest.

This is a wonderful addition to any Private Salt Soak and includes our Shoji Signature Tea Blend with Local, Raw Honey and Japanese Tea Crackers served Tub Side for your enjoyment.  Please Ask our Spa Coordinators upon Check-In if you would like to include this Service for just 20.00!!

Absolutely NO oils, salts, or bubble bath are to be added to your tub for any
reason. Our tubs are salt hydrotherapy tubs with naturally occurring chlorine that keeps our tub clean.
The addition of any personal items as stated above is NOT PERMITTED.

We celebrate the Japanese tradition of Bathing in Two Waters.

After arrival, we Require All Guests to Shower and remove all lotions, oils, hair products and makeup before entering your private hot tub. This helps keep the water and hot tub clean for all guests.  Need an Extra Towel?  Just ask any of our friendly Spa Coordinators.

We operate Rain or Shine! Each tub is completely private with walls on the left and right side, as well as the back wall that you enter from. However, the front is facing the national forest and there is minimal roofing in each tub house. This roofing DOES NOT cover any of the tub itself. Please feel free to bring a hat in the instance of rainy weather if you feel you would be uncomfortable with rain on your head or face. The only time we would have to cancel would be due to lightning or poor road conditions.

Being that each of our tubs are completely private, a bathing suit is Optional. However, we do not sell them at our spa so you will need to bring your own. We will provide each guest with a Yukata (Japanese style robe), sandals, and towel to use & wear during your time at our spa. We require a robe, towel, or bathing suit to be worn in all communal areas such as the sauna, deck, and waiting area.

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Additional Directions

Take Exit 53A to HWY 74-A East Bat Cave/ Blue Ridge Parkway. Take a Right at the First Light on Avondale. There will be Shoji Signs to follow along Avondale Heights Road. Stay on the Paved Road and Continue to the Top through winding road. There are 3 curves you will follow to the top. You will then drive down a slight hill to the Spa and Guest Parking. If the lot is Full, circle around and park parallel to the side of the Spa.

If you have a Large Truck or Vehicle, please choose to parallel park to avoid parking lot congestion.

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