Need Assistance? We're Here To Help

Below are links to help get your questions guided to the right place. One of our Spa Coordinators is on standby to help you with any questions you may have.

Get In Touch

Leave us a message or reach out using the contact details below.

Get Directions

On your way to Shoji? Get directions to better help you get here.

Get Reservations

Ready to reserve your spot at Shoji Spa & Retreat? Let’s get started…

Pre-Arrival Checklist

Before you arrive, read through our pre-arrival checklist to get familiarized for you visit.


See how Shoji Spa & Retreat is keeping it’s employees and you safe during COVID-19.

Get Answers

Read through some of our frequently asked questions to get some quick answers.

Leave Us A Message

Our call volume is higher than normal. If representatives are unable to take your call, it is because they are on the line with another guest. Please leave a detailed message and your best contact phone number so we can return your call as soon as possible. For questions regarding group bookings, please see our covid policy here.

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We have received your callback request and a Shoji Spa & Retreat Representative will be reaching out to you within the hour. For immediate assistance please call us directly at (828) 299-0999

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Additional Directions

Take Exit 53A to HWY 74-A East Bat Cave/ Blue Ridge Parkway. Take a Right at the First Light on Avondale. There will be Shoji Signs to follow along Avondale Heights Road. Stay on the Paved Road and Continue to the Top through winding road. There are 3 curves you will follow to the top. You will then drive down a slight hill to the Spa and Guest Parking. If the lot is Full, circle around and park parallel to the side of the Spa.

If you have a Large Truck or Vehicle, please choose to parallel park to avoid parking lot congestion.

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